Shenandoah Financial Advisors
Phone: 540-667-9096
Fax: 540-667-9112
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Privacy Policy

At Shenandoah Financial Advisors, accessible from shenandoahfa.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Shenandoah Financial Advisors and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collected in Shenandoah Financial Advisors. This policy is not applicable to any information collected offline or via channels other than this website.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. We also ask users to submit new passwords, if applicable. We prioritize security and understand the importance of strong passwords. That’s why we don’t use weak passwords on our website and recommend that you create strong password to help safeguard your account from unauthorized access. This commitment helps protect our users’ accounts and data, giving you peace of mind while using our services.

Personal Information We May Collect from Users:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Consent for SMS Communications

Information obtained as part of the SMS consent process will not be shared with third parties. If you have consented to receive text messages from Shenandoah Financial Advisors, you may receive text messages related to our financial advisory services.

Types of SMS Communications

Customers can expect to receive communication regarding scheduling, financial advice, account updates, personal conversation, and other items we feel would assist or inform you. Example: Hello, is there a day and time over the next few weeks that works well for us to schedule a meeting to review your accounts?

Standard Messaging Disclosures

Opt-In Method: Customers will Opt-In for SMS messaging from Shenandoah Financial Advisors through intake forms on their website located at (shenandoahfa.com), this agreement for SMS will not be shared with third parties for marketing purposes.
Opt-out: Customers will be able to opt out of SMS messaging from Shenandoah Financial Advisors by replying STOP at any time to any received SMS message, once opted-out they will receive no further SMS communication. They can Opt back In at any time by replying START.
Message Frequency: Estimated SMS communications may range from 1 to 75 per day.
Potential Fees for SMS Messaging: Many carriers charge a fee for each message sent or received. This can vary depending on the carrier’s pricing structure and whether the message is sent domestically or internationally.

Log Files

Shenandoah Financial Advisors follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any personally identifiable information. The information is used to analyze trends, administer the site, track users’ movement, and gather demographic information.

Email Privacy Policies:

We value your privacy and data security. We’ve updated our email privacy policies to enhance your experience and keep your information safe. We only allow real email addresses and have strengthened our encryption to protect your data on our website. We also exclude the use of disposable email addresses.

Updated Browser Policies for Enhanced Security and Privacy

We are committed to your security and have updated our browser policies to improve your privacy. Our new encryption standards, reduced cookie collection, and better protection against harmful content all contribute to a safer browsing experience. Update your browser today.

Adult Content and Compliance with Pornography Laws:

We take user safety seriously by adhering to pornography laws. Our platform strictly bans adult content to maintain a family-friendly environment. Our content moderation system is designed to prevent the publication of adult material and address any violations to comply with these regulations.

Third Party Privacy Policies

Shenandoah Financial Advisors’s Privacy Policy does not apply to other advertisers or websites. Thus, we advise you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. These policies may include their practices and instructions about how to opt out of specific options.

You can choose to disable cookies through your browser options. More detailed information about cookie management with specific web browsers can be found on the browsers’ respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

  • Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  • Request that a business delete any personal data about the consumer that a business has collected.
  • Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Use of Content

We uphold high standards for content quality and integrity by prohibiting ipsum text on our website, including all forms of Lorem ipsum text. All content must be original, relevant, and meaningful to our audience. This ensures that our website remains a valuable and trustworthy resource for our visitors.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Shenandoah Financial Advisors does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

For Entity Type, we use the Business platforms: Shenandoah Financial Advisors, P.O. Box 117 Winchester, VA 20164.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:

Invisible reCAPTCHA

Our website utilizes reCAPTCHA service to protect against abusive bots and spam.

You have the right to complain to a Data Protection Authority about Our collection and use of Your Personal Data. For more information, if You are in the European Economic Area (EEA), please contact Your local data protection authority in the EEA.
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Contact Us

Contact Information

Email: [email protected]
Website Page: shenandoahfa.com/contact
Phone: 540-667-9096
Address: P.O. Box 117 Winchester, VA 20164